What Is My Bib Number?
Your bib number is the number used to identify you in the event, like in a live sporting event. You need your bib number to submit your activity. You can find this by searching your name on the leaderboard or by checking your emails.
What Is My Pin Number?
Your pin number is the 4 digit number you received in your welcome email. It is needed to log your activity (like a numerical password). You can check this on your sign up email.
It Won't Submit The Date Format?
Make sure the Date format is correct DD/MM/YYYY. THIS IS NOT YOUR DATE OF BIRTH! This is the date of the distance you are submitting for.
My Distance Doesn't Add Up?
Total your distance for each day (it will only accept the last submission as your total).
When Are Results Updated?
Results are updated instantly.
